Why Work-Life Balance Is a Necessity, Not a Luxury
Maintaining and practicing a healthy work-life balance can spark creativity, improve relationships, and heighten your productivity.
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Customer Relations
Relationship Marketing – Unselling Yourself
Building a successful client relationship goes beyond the checklist of talking points and remembering the name of their first cat – the successful relationship is about cultivating a deeper more meaningful connection through the idea of “unselling” yourself.
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5 Tips for Improving Customer Service Skills
A positive customer service experience will increase customer loyalty, customer value, and generate positive reviews for your business.
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Build Customer Trust
Managing your online reviews is an important part of maintaining your company’s reputation and cannot be ignored. Online reviews build customer trust and create the opportunity for a consumer to choose your business.
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Your Customer’s First Experience
Do you dread calling larger companies these days, knowing the wait time will be several minutes, likely resulting in being disconnected? Have you ever walked into a business and had to look for someone to help you?
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The Value of the Customer Experience
Is it possible the value of your marketing and advertising results, or lack thereof, is in direct relationship with how your customers interact with your brand and how your customers are treated once they enter the door?
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